What we do
Hellomoon supplies pet clothing, pet toys, pet leads and pet accessories to importers, distributors, chain retailers and independent pet stores. The range is organised around the categories buyers reorder most: dog sweaters, coats and hoodies; seasonal apparel for winter, autumn, summer and spring; harnesses, leashes and collars; and accessories including bowls, shoes, carriers, beds and smart pet products.
We operate as a supplier and distributor. Rather than selling single items to pet owners, the company describes an inventory-based model — holding inventory across the range so that trade buyers can assemble assortments — and supports OEM and ODM projects for buyers who need products adapted or labelled for their own market.
The business in numbers
The company reports more than 15,000 stock-available items, more than 280 new designs each year, around 120 new arrivals every two weeks, and a sourcing network of more than 200 suppliers. It also cites 17 years of experience in mixing containers for global buyers — combining several categories in one shipment so smaller buyers can still order across the range. These figures are the company's own reported numbers, published here as part of its profile.
Hellomoon's storefront on Alibaba.com carries Intertek verification, and the company marks 21 years on that platform. Its main markets are reported as North America, Europe, Oceania and South America, and it lists appearances at Interzoo, SuperZoo, Global Pet Expo, the China International Pet Show and the Asia Pet Show.
How we work with buyers
- Stock first — the company reports holding its core categories in stock so repeat orders do not start from zero.
- Assortment thinking — apparel, leads and accessories can be planned together for a season or a container.
- Project scoping for OEM and ODM — requirements, labelling and packing are confirmed per project on quotation.
- One point of contact — enquiries go to our sales team by email or phone, in English.
Beyond the catalogue
Hellomoon states that it takes part in dog and cat protection and rescue activities, and invites customers to join in — a small part of the company culture that sits behind the slogan on our logo: "Reliable Pet Supplier — Since 2006".
Certificates
Certificates available upon request.
Visit or contact us
Our office is at Block A, Building 3, No. 8 XiYuan 9th Road, Xihu District, Hangzhou, Zhejiang 310013, China — close to the ports of Ningbo and Shanghai. For sales enquiries, email [email protected] or call the pre-sales line on +86 151 5803 0984.
How to judge us before you order
We would rather be checked than believed. Ask for the current selection in the categories you care about, and judge the reply: how specific it is about what is available now, and how clearly specifications and quantities are confirmed in writing on the quotation. Ask how a mixed order across categories would be packed and shipped. Ask what happens with a private-label brief — what is realistic, and what is not. A supplier's answers to ordinary questions, before any money moves, are the most reliable preview of the relationship.
Hellomoon has supplied pet products from Hangzhou since 2006, through fashion cycles, freight crises and the category's shift online. Longevity is not a guarantee, but in a trade built on reorders, it is evidence of the only thing that keeps a distributor alive: buyers who came back.